Terms & Conditions

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Thanks for choosing career-intelligence Resume Writing & Career Services as your partner. We are excited to be working with you and committed to your success. We will make every effort to ensure that you are satisfied during every step of the process.

To make sure we are all on the same page your purchase of services from career-intelligence Resume Writing & Career Services serves as acknowledgement that you have read, understood, and accepted our pricing, process, and terms and conditions.

 

PROJECT TIMELINE

Generally, within two business days after receipt of your payment and current resume you will receive a set of customized worksheets. Once we receive the completed worksheets your project is placed in the writing schedule.

Depending on the writing schedule, standard turn-around time upon receipt of completed worksheets is generally 7 to 14 business days. This time-frame is based on the timely response to any follow-up questions or requests for additional information. Rush projects require an additional fee which depends on the complexity of your project.

PROOFREADING

Clients receive detailed proofreading instructions with document delivery and are asked to check carefully for accuracy and completeness. We are not responsible for errors which are missed during the “proofreading” process. Additionally, we assume all information supplied by our clients to be truthful. Therefore, we do not verify education, training, employment, etc.

REVISIONS/EDITS

All writing services include up to two rounds of edits after the initial draft. If you wish to make discretionary revisions or more than two sets of revisions, additional writing, rework, and /or consultation additional fees may apply.

We are not responsible for incorporating new content as part of the revision process. Any revisions that require a significant departure from the original draft provided will incur additional fees as this constitutes a completely  different document  and is viewed as an additional resume.

FINALIZING PROJECT

In order to deliver your completed document within the standard delivery time, you will need to review all drafts, revisions, and final documents and notify us of any needed corrections in a timely manner. Unless other arrangements are made, all documents are considered final 30 days after delivery.

career-intelligence Resume Writing & Career Services is not responsible for errors provided by the client on worksheets, or for errors after proofreading and acceptance by client. We rely on the client’s accuracy of the information presented on the worksheets and other materials used to prepare the resume or other career documents.

All documents and/or services are considered completed within three months of the purchase date.

CONFIDENTIALITY

Maintaining confidentiality is one of our highest priorities. All information shared on worksheets or phone consultations during, before, and after the project’s completion remains confidential.

RELEASE FROM GUARANTEES

Many career intelligence Resume Writing & Career Services clients have found new positions. However we cannot guarantee that clients will land a new job or promotion as a result of investing in our services. Job interviews and subsequent hires are solely at the discretion of the employer. A resume (or other career document) is only one component of the job-search process.  Success finding a new opportunity is based on many factors which are beyond our control.

career intelligence Resume Writing & Career Services works collaboratively with our clients. By purchasing any of our services you agree to our product and services process which includes completing various worksheets and performing suggested activities. The information you provide directly impacts the completed products we are able to provide for you.

PAYMENT & REFUND POLICIES

Full payment is required before any work on your project begins. The products and/or services you purchase from career intelligence Resume Writing & Career Services are conceived, designed, and customized for you. As such, they are considered a set of creative products and services. By remitting payment, you acknowledge and accept our Terms & Conditions in their entirety.